Privacy Policy – pkr198 Online Gaming Pakistan

1 Introduction

pkr198 is an online gaming platform serving players across Pakistan. When you use pkr198 — whether you are browsing game options, registering an account, making a deposit via JazzCash or Easypaisa, or contacting our support team — certain personal information is collected and processed as part of providing the service.

This Privacy Policy is designed to give you a complete understanding of that process. It covers what data is collected, why it is collected, how long it is kept, who it may be shared with and what options you have as the person whose data is being handled. We have written it in plain language because we believe you have a right to understand what happens with your information without needing to decode legal jargon.

By registering an account on pkr198 or continuing to use the platform, you acknowledge that you have read this Privacy Policy and that you understand how your data will be handled. If you have questions at any point, the pkr198 support team is available around the clock to help.

2 Data We Collect

pkr198 collects personal data through two main routes: information you provide directly when registering or using the platform, and information collected automatically as part of normal platform operation.

Information you provide directly:

• Full name as it appears on your national identity card (CNIC) or other government-issued ID.
• Date of birth — used to verify that you meet the 18+ age requirement.
• Email address and mobile number — used for account communication and verification.
• Payment account details — JazzCash number, Easypaisa number, bank account details or debit card information used for deposits and withdrawals in PKR.
• Identity documents submitted during verification checks (CNIC front and back, or passport).
• Any information included in support messages or chat conversations with the pkr198 team.

Information collected automatically:

• IP address and approximate location data at the time of login or account activity.
• Device type, browser version and operating system used to access pkr198.
• Session duration, pages visited and in-platform navigation activity.
• Game activity records — games played, wager amounts, results and session times.
• Transaction history — deposits, withdrawals, bonus credits and wagering records.
• Cookie and tracking data as described in Section 5 of this policy.

pkr198 does not collect sensitive data categories such as health information, political views or biometric data. All data collection is limited to what is operationally necessary to run the platform and serve your account.

3 How We Use Your Data

pkr198 uses your personal data for specific, clearly defined purposes. We do not use data in ways that go beyond what is reasonably expected when you register and use an online gaming platform. The main purposes for which your data is used are:

pkr198 will never use your personal data for purposes beyond those listed above without first notifying you and obtaining your consent where required.

4 Payment Data

Because pkr198 handles real-money deposits and withdrawals in PKR, payment data receives particularly careful handling. When you make a deposit using JazzCash, Easypaisa, Raast or a bank transfer, the following applies:

• Payment transactions are processed through secure payment gateways. pkr198 does not store full card numbers or mobile banking PINs on its own servers.
• Payment account details (such as your JazzCash or Easypaisa registered number) are stored in encrypted form and used solely to process your transactions and verify that deposits and withdrawals are going to and from accounts in your own name.
• Transaction records — including amounts, timestamps and payment method used — are retained as part of your account history and are accessible to you at any time from your account dashboard.
• pkr198 may request additional documentation to verify a payment method before processing a withdrawal. This is a security measure to protect your funds from unauthorised withdrawal requests.

If you believe a payment has been processed incorrectly, contact pkr198 support immediately with your transaction reference number. pkr198 will investigate and respond promptly.

5Cookies & Tracking

pkr198 uses cookies and similar tracking technologies to make the platform work correctly and to understand how players use the site. A cookie is a small text file stored on your device by your browser when you visit pkr198.net. Cookies do not contain your passwords or payment details.

The types of cookies used on pkr198 are:

• Essential cookies: Required for the platform to function. These handle login sessions, keep you signed in between pages and maintain your account state. The platform cannot work without these.
• Analytics cookies: Used to understand which pages are visited most, how long players stay on different sections and where players navigate after arriving on the site. This data is aggregated and anonymised — it is not linked back to your personal account.
• Preference cookies: Remember settings you have chosen, such as language preference or display options, so you do not have to set them again on each visit.
• Security cookies: Help detect unusual login activity and protect your account from unauthorised access attempts.

You can control cookie settings through your browser. Most browsers allow you to block or delete cookies entirely. Note that disabling essential cookies will affect how the pkr198 platform functions and may prevent you from logging in or completing transactions. Analytics and preference cookies can be disabled without affecting core platform functionality.

6 Sharing Your Data

pkr198 does not sell, rent or trade your personal data to any third party. Your data is not shared with advertisers or marketing networks. The only circumstances in which pkr198 shares personal data with external parties are:

• Payment processors: To complete your deposits and withdrawals, transaction data is shared with your chosen payment provider — JazzCash, Easypaisa, Raast, your bank or card network. Each provider operates under their own privacy and security policies.
• Identity verification services: Where automated or manual identity checks are required, your submitted documentation may be processed by a secure third-party verification service. These partners are contractually bound to handle your data only for the purpose of completing the verification.
• Technology infrastructure providers: pkr198 uses cloud hosting, security and platform technology providers who may process data as part of delivering those services. All such providers are required to meet data security standards equivalent to those applied by pkr198 itself.
• Fraud prevention and security: If fraud is suspected, relevant data may be shared with fraud prevention services or law enforcement bodies as required to protect other players and the integrity of the platform.

In all cases where data is shared with third parties, pkr198 ensures that appropriate data processing agreements are in place. Your data is never transferred to parties who do not have a legitimate operational need for it.

7 Data Retention

pkr198 retains personal data for as long as your account is active and for a reasonable period thereafter. The specific retention periods that apply are:

• Active account data: Retained for the full duration your account is open and in use.
• Transaction records: Kept for a minimum of five years from the date of the transaction. This is standard practice for financial record-keeping and allows disputes to be investigated accurately.
• Identity verification documents: Retained for as long as required to maintain the integrity of the account verification record, and in line with reasonable anti-fraud retention standards.
• Support communication records: Chat logs and email correspondence are retained for up to two years from the date of the interaction, unless the matter is subject to an ongoing dispute or investigation.
• Closed account data: When an account is closed — whether at your request or due to a terms breach — core account data is retained for up to five years for fraud prevention and dispute resolution purposes, after which it is securely deleted.

Once the applicable retention period has passed, data is deleted or anonymised in a way that means it can no longer be linked back to you as an individual.

8 Security Measures

pkr198 takes data security seriously and applies industry-standard measures to protect your personal information from unauthorised access, loss or disclosure. The security measures in place include:

• All data transmitted between your device and pkr198.net is encrypted using TLS (Transport Layer Security).
• Sensitive data fields — including payment account identifiers and identity document references — are stored in encrypted form on secure servers.
• Access to personal data within pkr198's internal systems is restricted on a need-to-know basis. Staff members can only access account data relevant to the support or operational function they are performing.
• Account login is protected by password hashing. pkr198 does not store your password in readable form.
• Suspicious login activity triggers automated security alerts. You will be notified if an unusual login is detected on your account.
• pkr198's platform infrastructure undergoes regular security reviews to identify and address potential vulnerabilities.

While pkr198 applies strong security practices, no online platform can guarantee absolute security against all possible threats. You also play a role in keeping your account safe — use a strong, unique password for your pkr198 account and never share your login credentials with anyone.

9 Your Rights Over Your Data

As a pkr198 player, you have clear rights over your personal data. These rights can be exercised at any time by contacting the pkr198 support team through your account. Your rights include:

pkr198 will acknowledge data rights requests within a reasonable timeframe and aim to fulfil them promptly. Some requests — such as deletion of transaction records — may be subject to legal minimum retention periods, in which case pkr198 will explain what data must be kept and why.

10 Minors

pkr198 is strictly an adult platform. We do not knowingly collect or store personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the pkr198 platform.

If pkr198 discovers that personal data has been collected from a minor, the account will be closed immediately and all associated data will be deleted as quickly as possible. Parents or guardians who believe a minor has registered on pkr198 should contact our support team immediately so the matter can be investigated and resolved without delay.

pkr198 uses date of birth collection and identity verification processes specifically to prevent minors from accessing the platform. We take this responsibility seriously and encourage anyone who has concerns about underage access to raise them directly with our team.

11 Policy Updates

pkr198 may update this Privacy Policy from time to time as the platform evolves or as data handling practices are refined. When changes are made, the revised policy will be published on this page with an updated "last updated" date at the top.

For material changes — those that significantly affect how your data is used or what rights you have — pkr198 will notify registered players via email or a notice within the platform before the change takes effect. For minor or clarifying updates, the revised policy will be published without individual notification.

Continuing to use pkr198 after an updated Privacy Policy has been published constitutes your acceptance of the updated terms. It is your responsibility to review this page periodically to stay informed of any changes.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your personal information is being handled, please contact the pkr198 support team. We are available 24 hours a day, seven days a week.

You can reach us through the live chat or support ticket system available within your account dashboard. Our team will acknowledge your query promptly and work to resolve it as quickly as possible.

For related policies, you may also find the following pages useful:

• Terms and Conditions — the full rules governing your use of pkr198.
• Responsible Gaming — tools and guidance for managing your play safely.
• FAQ — answers to common questions from Pakistan players.